If you’ve purchased an AOL plan, it includes 24/7 technical support related to your AOL service, including AOL Mail, AOL Desktop and AOL membership benefit activation. Assist by AOL is a separate service which provides support that is not specific to your AOL account, but for nearly any device in your home, including computers, mobile phones, printers, routers, and more! Additionally, all Assist by AOL subscriptions come with AOL technical support.

You name it, we can help! We have a ‘secret lab’ that’s stuffed with as many versions of software, gadgets and consumer products as we can get our hands on.

Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone (iPhone, Samsung, HTC), tablet (iPad, Kindle, Surface), or smart TV. We can also help with printers, scanners, gaming consoles like Xbox and PlayStation, and streaming devices like Roku and Amazon Fire.

We’ve seen it all. If it involves technology, we can probably help fix it. Got a new device? We can even help you learn how to use it.

We are especially good at removing viruses, speeding up computers, installing updates and troubleshooting home networks.

Still not sure if we can help? Call now and ask.

With Assist by AOL, there is no need to lug your device to a store for service. Just sit back and let us do the work. We’ll securely log in to your computer and you can watch us solve the problem, right on your screen. But you don’t need to stay on the line with our tech experts. Heck, you don’ t even need to stay home. Go see a movie and we’ll leave you a note on your desktop or call you back when we’re done.

You can call us as many times as you need to resolve your tech issues. Your plan covers all of the computers and devices in your home.